Podcast: Fraud Matters 2/4

In this podcast it was my privilege to join FICO's Sarah Rutherford, senior director, portfolio marketing, for a discussion about the global perceptions of fraud management and customer experience. In this second of four podcasts we:  Discuss the impact of digital transformation on banking customer experiences.Ask are banks getting digitial transformation right when it comes... Continue Reading →

Podcast: Fraud Matters

It was my privilege to join FICO's Sarah Rutherford, senior director, portfolio marketing, for a discussion about the global perceptions of fraud management and customer experience. In this first of four podcasts we: Discuss the global perceptions of fraud management and customer experienceConsider what banks are getting right -and where there are opportunities to improveDiscuss the... Continue Reading →

How can banks stop Authorised Push Payment Fraud?

In this blog we are pleased to feature a guest blog from Sarah Rutherford at FICO - in her blog Sarah explores how banks can stop Authorised Push Payment Fraud. How can banks stop Authorised Push Payment Fraud? A cross-party Treasury Select Committee has called on the UK government to do more to ensure that the victims of authorised push... Continue Reading →

What Is Authorised Push Payment Fraud?

We are pleased to feature a guest blog from Sarah Rutherford at FICO - Sarah unpacks the topic of Authorised Push Payment fraud. Authorised push payment fraud has been made more attractive to criminals since the advent of real-time payment schemes, such as Faster Payments in the UK — crooks can quickly take the money and run. This... Continue Reading →

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