Are Direct Debits doomed?

Nancy McCaw at ORG has been thinking about whether the revised NPA scope and timeline means that Direct Debit is now doomed. Nancy writes: The recent Payment Systems Regulator (PSR) determination that Pay.UK must revise both the scope and timeline for the introduction of the New Payments Architecture (NPA) was no great surprise to industry observers. Progress... Continue Reading →

Improving subscription renewal rates

Access PaySuite have been sharing their views on improving subscription renewal rates. For many companies, the key metric they look at is how many new subscribers they are bringing on board but this misses an important point about leaky buckets. The larger the hole, the more water you are going to need to put in to fill... Continue Reading →

Trust and Tipping Point

Processing 4.5 billion transactions a year the UK’s Direct Debit system is firmly established as a key part of our payments system. In this blog we find out that the UK’s Direct Debit system has inspired innovative thinking in the UAE. This is a guest blog written by Ummair Butt and published by the Emirates Institute for... Continue Reading →

Direct Debit hits half a century

It may not be an entry in too many people’s diaries, but this year represents a golden milestone for Direct Debit, as one of the most familiar payment methods in the UK turns 50. Pay.UK, the operator of the UK's Direct Debit scheme are marking the 50th year of operation in the UK - read... Continue Reading →

More ways to collect recurring payments

Lloyds Banking Group selects Eazy Collect to deliver specialist Direct Debit solutions The Access Group has today (12 November 2020) announced it has been appointed by Lloyds Banking Group (LBG) to offer enhanced Direct Debit services to their customer base through Eazy Collect, acquired in 2019 by Access to enhance its payment processing capabilities. With... Continue Reading →

Navigating times of crisis

The first wave of Covid-19 shocked and galvanised us. An unprecedented situation for all, amidst the challenges to fundraising, health, finances, and freedom of movement it presented, it also inspired incredible levels of community action and giving of all kinds. In this second period of lockdown not for profits will need to work harder and... Continue Reading →

Collecting irregular payments

A guest blog by Don Hollingum from Direct Debit 101 – visit: www.directdebit101.co.uk Introduction Direct Debit has been working for thousands of organisations, both large and small, for over 50 years and its usage continues to grow both in terms of the number of organisations that use it and the number of payments collected - in... Continue Reading →

Regular giving during the pandemic

How have charities protected regular giving during the pandemic? A report by released by Rapidata (an Access company) has revealed what learnings can be shared to help protect charities in future times of crisis.  The report provides sector insights on regular giving during the coronavirus pandemic, with lessons for the future. The coronavirus pandemic has had a... Continue Reading →

Bacs Direct Debit dormancy period temporarily extended

Bacs Direct Debit (operated by Pay.UK) recently implemented a temporary rule change enabling non-AUDDIS service users to send password-protected scanned copies of Direct Debit Instructions (DDIs) via email to paying banks, for the duration of the Covid-19 pandemic.  In a further move, announced yesterday, Pay.UK have also taken the step to temporarily extend the Direct... Continue Reading →

70:30

In their own right both Direct Debit and Direct Credit are significant payment systems based on volume but in aggregate the numbers add up to a cool 6.5 billion transactions per annum. As Direct Debit established itself as a firm favourite in the UK’s payment habits and the Direct Credit scheme crystallised its late 1990’s... Continue Reading →

Addressing failed payments

In his latest guest blog Don Hollingum from Direct Debit 101 has been thinking about addressing failed payments. For more information visit: www.directdebit101.co.uk Introduction Cashflow is the lifeblood of every enterprise regardless of whether it is producing and / or selling goods, providing services or collecting donations for worthwhile causes.  Needless to say income exceeding expenditure... Continue Reading →

Time for a financial MOT?

With many of us currently stuck at home, it can be worth spending some time going through our finances to see where savings can be made. Now is the ideal time to go through our bank statements and review any payments we no longer need - great advice from Money Supermarket. A good and easy... Continue Reading →

Direct Debit 101: Direct Debit and Fraud

A guest blog by Don Hollingum from Direct Debit 101. For more information visit: www.directdebit101.co.uk Why use Direct Debit? Direct Debit has been working for thousands of businesses, both large and small for over 50 years, and its usage continues to grow both in terms of the number of organisations that use it and the number... Continue Reading →

Direct Debit 101: Validation and Verification

A guest blog by Don Hollingum from Direct Debit 101. For more information visit: www.directdebit101.co.uk Why use Direct Debit? Direct Debit, the product, has been working for thousands of businesses, both large and small for over 50 years, and its usage continues to grow both in terms of the number of organisations that use it and... Continue Reading →

Navigating the future of donations

A summary of ‘Navigating the future of donations’ breakfast briefing For the full article please visit: https://rapidataservices.com/direct-debit/rapidata-and-iof-breakfast-briefing-summary-navigating-the-future-of-donations/ A Rapidata and Institute of Fundraising event Last week Rapidata held a breakfast briefing with the Institute of Fundraising on the future of payments and donations in the not for profit sector, exploring the challenges and opportunities for... Continue Reading →

Benchmarking ‘no-show’ Direct Debit cancellations

Rapidata, an Access company, have created a guide to help an organisation benchmark ‘no-show’ Direct Debit cancellations; an exercise that can identify unnecessary donor attrition and generate additional income that would otherwise be written off. While in recent years regular giving cancellation levels have been generally low, it is evident that no-shows account for a... Continue Reading →

Confidently operate a Direct Debit scheme

If you are looking to develop the knowledge and tools to confidently implement, launch and manage a Direct Debit scheme then our Direct Debit 101 course is something you should consider. Direct Debit 101 is a new and independent approach to Bacs Direct Debit training from Northey Point.  The course is led by Don Hollingum and... Continue Reading →

Direct Debit 101

If you are looking to develop the knowledge and tools to confidently implement, launch and manage a Direct Debit scheme then our Direct Debit 101 course is something you should consider. Direct Debit 101 is a new and independent approach to Bacs Direct Debit training from Northey Point. The course is led by Don Hollingum and... Continue Reading →

Direct Debit and Strong Customer Authentication

SCA 101 If you are reading this blog then you'll already know a fair bit about Strong Customer Authentication (SCA). From 14 September 2019, the way in which bank or payment services providers verify identity or validate specific payment instructions will change. These European Union (EU) rule changes are designed to reduce the risk of... Continue Reading →

15 Years Of Regular Giving Benchmarking – A Milestone Report

Over the last 15 years Rapid Data, an Access company, (www.rapidata.co.uk) have been tracking regular giving trends and providing Direct Debit research data to the charity sector. Today, we see the publication of '15 Years Of Regular Giving Benchmarking', a free resource available from Rapidata - download the report at: https://rapidataservices.com/direct-debit/research-charity-direct-debit-tracking-report-2019/ Comparison and self scrutiny... Continue Reading →

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