Category: CASS

Simple, reliable and stress-free switching

Nine million switches The UK’s Current Account Switch Service (CASS) will always be special to me, responsibility for the launch and guardian of the service for the first five years of its operation is an experience that I will always cherish. After almost 9 million switches since the service was launched in 2013 it is... Continue Reading →

Bank account switches double

Bank account switches using the UK's Current Account Switching Service have doubled since the start of the year (January 30,841 and April 62,012). Using the April data as a guide this would equate to 744,000 bank account switchers over 12 months compared to circa 1 million switches each year pre-COVID. More: Current Account Switching Service... Continue Reading →

Progress despite headwinds

The UK's Current Account Switching Service (CASS) plays a vital role in helping consumers and businesses make the most of their money by providing a simple and stress-free way to move their current account. In these unprecedented times, the smooth working of the service is more important than ever. Source: Pay.UK Pay.UK have published the Current Account... Continue Reading →

Lockdown feel to latest account switching figures

There is a real 'lockdown' feel to the January Current Account Switching statistics: Number of switches fourth lowest over the last 12 month period - very close to the May, June and July 'lockdown lows' of 2020. 15% of switches were for Small Business and Charity accounts - a much higher percentage than normal.

The return of the incentive

Current account switches increase in Q4 2020 as incentives return. In this latest dashboard we find out how many of us transferred our bank account in Q4 2020 and who the switching winners and losers were during the ongoing COVID pandemic in Q3 2020. The number of switches during 2020 As previously reported the steady... Continue Reading →

Choosing your bank account provider

FCA performance scorecard - comparison metrics for personal current accounts 2021 The FCA have published the latest performance scorecard which highlights some of the information available on personal current accounts (PCAs) - helping customers choose their provider by highlighting: good and poor performershow easily they can carry out day-to-day banking activitiesthe reliability of the service they receive.... Continue Reading →

Regional bank account switchers

A survey from Pay.UK has found that the North East has the highest proportion of SMEs switching bank accounts: Source: Pay.UK And the West Midlands has the lowest: Source: Pay.UK More about the research from Pay.UK: SME Switchers. Current Account Switching Winners and losers Next week the next tranche of CASS performance and bank winners and losers are due to be... Continue Reading →

Choosing your current account

Like the rain that falls from the sky the COVID pandemic has not impacted everyone equally. This statement is especially true when it comes to the impact COVID has had on the needs of financially vulnerable customers. Last week Pay.UK, the operator of the UK’s Current Account Switching Service, held a webinar that centred on whether... Continue Reading →

Which? Money reveals the best and worst current account providers

Not one of the big five banks has troubled the top of the Which? Money 2020 table for current account satisfaction, which sees digital-only challenger Starling Bank take the crown. Source: Which? Money Read more: https://www.which.co.uk/news/2020/12/starling-and-monzo-eclipse-high-street-giants-in-which-current-account-survey/ In the Which? survey you'll find: the 24 best / worst current account providers (based on the survey results)... Continue Reading →

Choosing your current account

Like the rain that falls from the sky the COVID pandemic has not impacted everyone equally. This statement is especially true when it comes to the impact COVID has had on the needs of financially vulnerable customers. Last week Pay.UK, the operator of the UK's Current Account Switching Service, held a webinar that centred on... Continue Reading →

Are you satisfied with your bank?

Three times as many SMEs have been satisfied than dissatisfied with the COVID-19 support available from their bank or building society. Today (24 November 2020) Pay.UK published research on the impact of COVID-19 on SME business banking - the research was conducted by YouGov research and was commissioned by the Current Account Switch Service. Four... Continue Reading →

Current Account Switch Service

Pay.UK have published the number of Current Account Switches that took place in October. The number of switches has recovered from the Lockdown 1.0 levels but remain significantly less than February or March this year. More: Northey Point’s Current Account Switching tracker.

Incentives return to encourage switching

Current account switches steadily rose in Q3 as bank incentive offers returned A couple of days ago (29 October 2020) Pay.UK published the Q3 2020 Current Account Switching Service (CASS) dashboard - click below to check out Northey Points 'winners and losers' blog. https://northeypoint.com/2020/10/29/current-account-switching-winners-and-losers/ Monthly Account Switching Stats Pay.UK report that total 136,575 switches took... Continue Reading →

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