Skip to content

Category: CASS

CASS

Progress despite headwinds

The UK’s Current Account Switching Service (CASS) plays a vital role in helping consumers and businesses make the most of their money by providing a simple and stress-free way to move their current account. In these unprecedented times, the smooth working of the service is more important than ever. Pay.UK have published the Current Account Switch Service Annual Report – three key […]

CASS

Lockdown feel to latest account switching figures

There is a real ‘lockdown’ feel to the January Current Account Switching statistics: Number of switches fourth lowest over the last 12 month period – very close to the May, June and July ‘lockdown lows’ of 2020. 15% of switches were for Small Business and Charity accounts – a much higher percentage than normal.

CASS

The return of the incentive

Current account switches increase in Q4 2020 as incentives return. In this latest dashboard we find out how many of us transferred our bank account in Q4 2020 and who the switching winners and losers were during the ongoing COVID pandemic in Q3 2020. The number of switches during 2020 As previously reported the steady state of Current Account Switches […]

CASS

Choosing your bank account provider

FCA performance scorecard – comparison metrics for personal current accounts 2021 The FCA have published the latest performance scorecard which highlights some of the information available on personal current accounts (PCAs) – helping customers choose their provider by highlighting: good and poor performers how easily they can carry out day-to-day banking activities the reliability of the service they receive. Service quality: In […]

CASS

Regional bank account switchers

A survey from Pay.UK has found that the North East has the highest proportion of SMEs switching bank accounts: And the West Midlands has the lowest: More about the research from Pay.UK: SME Switchers. Current Account Switching Winners and losers Next week the next tranche of CASS performance and bank winners and losers are due to be published. You can check out the Q3 2020 data […]

CASS

Choosing your current account

Like the rain that falls from the sky the COVID pandemic has not impacted everyone equally. This statement is especially true when it comes to the impact COVID has had on the needs of financially vulnerable customers. Last week Pay.UK, the operator of the UK’s Current Account Switching Service, held a webinar that centred on whether the pandemic has changed the […]

CASS

Which? Money reveals the best and worst current account providers

Not one of the big five banks has troubled the top of the Which? Money 2020 table for current account satisfaction, which sees digital-only challenger Starling Bank take the crown. Source: Which? Money Read more: https://www.which.co.uk/news/2020/12/starling-and-monzo-eclipse-high-street-giants-in-which-current-account-survey/ In the Which? survey you’ll find: the 24 best / worst current account providers (based on the survey results) that 4/6 of the highest […]

CASS

Choosing your current account

Like the rain that falls from the sky the COVID pandemic has not impacted everyone equally. This statement is especially true when it comes to the impact COVID has had on the needs of financially vulnerable customers. Last week Pay.UK, the operator of the UK’s Current Account Switching Service, held a webinar that centred on whether the pandemic has changed […]

CASS

Are you satisfied with your bank?

Three times as many SMEs have been satisfied than dissatisfied with the COVID-19 support available from their bank or building society. Today (24 November 2020) Pay.UK published research on the impact of COVID-19 on SME business banking – the research was conducted by YouGov research and was commissioned by the Current Account Switch Service. Four in ten SMEs satisfied Overall, […]

CASS

Current Account Switch Service

Pay.UK have published the number of Current Account Switches that took place in October. The number of switches has recovered from the Lockdown 1.0 levels but remain significantly less than February or March this year. More: Northey Point’s Current Account Switching tracker.

CASS

Incentives return to encourage switching

Current account switches steadily rose in Q3 as bank incentive offers returned A couple of days ago (29 October 2020) Pay.UK published the Q3 2020 Current Account Switching Service (CASS) dashboard – click below to check out Northey Points ‘winners and losers’ blog. Monthly Account Switching Stats Pay.UK report that total 136,575 switches took place in the third quarter of […]

CASS

Current Account Switching – winners and losers

The Q3 2020 Current Account Switching Service (CASS) dashboard has been published today (29 October 2020). In this latest dashboard we find out how many of us transferred our bank account in Q3 2020 and who the switching winners and losers were during the COVID lockdown in Q2 2020. The number of switches during 2020: Source: Pay.UK A total of […]

CASS

If money is on your mind…

The latest Current Account Switch marketing campaign focusses on the message “if money is on your mind, having the right bank account is important”. The ‘Switch Guarantee Guy’ returns to explain the key benefits of the Current Account Switch Service for both individuals and businesses. Read, subscribe and share This blog is from the latest edition of my newsletter “Payments, […]

CASS

Compliance: UK’s Current Account Switching Service

The Payments System Regulator (PSR) has announced that they are satisfied that the Current Account Switch Service (CASS), operated by Pay.UK, continues to meet the criteria for designation as an alternative switching scheme. This follows a review of information and evidence submitted by Pay.UK, the operator of CASS, for the purpose of an annual assessment. The Treasury appointed the PSR […]