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Category: Training


Payments Briefing

The retail payments landscape Getting to grips with the UK’s retail payments landscape can seem a complex and daunting task. The new ‘Retail Payments Landscape’ briefing from Northey Point covers a wide range of the UK’s payment instruments, including Bacs, CHAPS, Faster Payments, LINK and cheques, and unpacks the eco-system that supports the operation of these systemically important payment systems. […]

Direct Debit

Direct Debit 101: Validation and Verification

A guest blog by Don Hollingum from Direct Debit 101. For more information visit: Why use Direct Debit? Direct Debit, the product, has been working for thousands of businesses, both large and small for over 50 years, and its usage continues to grow both in terms of the number of organisations that use it and the number of payments collected […]

Direct Debit

Harnessing the Benefits of Direct Debit

A guest blog by Don Hollingum from Direct Debit 101: Direct Debit has seen many advances since it was introduced over 50 years ago, and not just in the volume of payments collected. Direct Debit has seen many new stakeholders entering the market which has provided many new opportunities for collecting organisations. All participants are governed by one set […]

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Another newsletter? Why now?

Two very good questions! The answer is simple. Payments in the UK are on the cusp of transformational change and, in addition to my blog (, I plan to regularly share personal insights and perspectives on the changing payments landscape in the UK. A punchy, regular newsletter focussing on some of the key changes in payments with links to find […]

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It’s been a good week so far. It is only Wednesday and I’ve signed a payments advisory contract, been interviewed on my thoughts on the progress made with Open Banking and written a piece on the importance of consumer education when implementing regulatory change. Even my 20 year old imported Renault Twingo successfully managed to get a new MOT on […]

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Ethics and relationship challenges, definitions and requirements

In his second guest blog Eliot Charles Heilpern – Chief Executive Officer at Parthenon Communications – explores ethics and relationship challenges, definitions and requirements. Eliot is also a Director and Co-Founder at The Payments Business – join the payments debate at the Throughout my professional career of 30 years, I have witnessed and experienced first-hand the disparate and changing behaviours […]

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Ethics: do we understand what these are, and once understood, can we achieve and live by them?

A guest blog by Eliot Charles Heilpern – Chief Executive Officer at Parthenon Communications. Eliot is also a Director and Co-Founder at The Payments Business – join the payments debate at There is a valuable and real sense of purpose concerning what I see as an “overlap” between the commercial, financial and “not-for-profit” sectors, and the approach to ethics […]

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An independent approach to Bacs Direct Debit training

Our Direct Debit training sessions provide attendees with the knowledge and tools to confidently implement, launch and manage a Direct Debit scheme. With Direct Debit there is a lot to learn but you’ll find that we share our experience in an accessible, interactive, engaging and enjoyable way. Our aim is to share a detailed overview of the Direct Debit scheme […]

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Speaking: The changing landscape of retail payments & a planned and inclusive transition into a cashless society

After over a decade as the Chief Executive Officer of the UK’s biggest retail payment system and bank account switching service Mike is pursuing a portfolio career. His portfolio includes an INED at a financial institution specialising in the custody and settlement of digital assets, a director at a leading Bacs bureau, undertaking payments advisory engagements through his consultancy firm […]