Fraud Matters Podcasts

It was my privilege to join FICO’s Sarah Rutherford for a discussion about the global perceptions of fraud management and customer experience.

In this first of four podcasts we: 

  • Discuss the global perceptions of fraud management and customer experience
  • Consider what banks are getting right -and where there are opportunities to improve
  • Discuss the implications of current practices and the trends shaping the future

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