Latest cash ATM withdrawal data (week ending 23 August) is now available from Link:

  • There were 31.4 million ATM withdrawals last week (this is 20 million fewer than the equivalent week in 2019).
  • There was a 39% reduction in ATM withdrawals compared to equivalent week in 2019.

Source: LINK

Eight things we should be thinking about as the way we pay is becoming digital by default

1: Consumers should be able to decide for themselves how they pay.

Consumers should be able to decide for themselves how they pay. For us, it is important to have a broad mix of options and that efficient methods for payment are available

Burkhard Balz, Bundesbank, Germany.

2: The issues of ‘access to cash’ and the ‘acceptability’ of cash need to be considered in tandem.

3: To preserve cash for cash sake will ultimately only serve to leave people behind.

4: All stakeholders should focus ensuring that digital payment solutions are accessible, inclusive and equitable for all in society.

5: Given that 98% people in the UK have a debit card – we must support those who have a debit card but are reluctant or feel unable to use it and seek credible solutions for the 2% who have yet to acquire a debit card.

6: The viability and sustainability of the UK’s cash supply network needs to be addressed (perhaps through the development of a utility cash supply network).

7: Ensuring a better understanding of the end user impact and economics of the ‘pay to use’ ATM network.

8: Ensuring that branch and cash facility closure communications always include details of the Current Account Switch Service (CASS).

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